Outturning
Rail Outturn
1) Acquirer checks the Fumigation and Maintenance Planner available on the GrainFlow website under the buyers section. This is a schedule outlining when the site is unavailable for outturn
2) Assuming the site is available, the acquirer contacts GrainFlow logistics coordinator to determine required grain availability at required site at least 10 days prior to the proposed movement date
3) Logistics coordinator confirms availability
4) Acquirer emails through order form detailing following information:
- Acquirer Name
- Movement Date
- Site
- Destination
- Acquirer Order number
- Grade & vintage of required grain
- Rail company details
Order form must be provided to logistics coordinator at least 3 business days prior to train loading
5) Rail Company provides list of wagon numbers and rail consist to site at least 12 hours prior to movement
6) Movement order is physically transacted through train loading at site
7) GrainFlow will notify via e-mail that movement has been completed. The e-mail also contains a link to this order in the acquirer portal where you can print off a copy of the train manifest.
8) Rail Outturn invoice is sent to acquirer at the end of the month as per price book
Road Outturn
1) The GrainFlow site outturn schedule is locked in every Thursday (COB) for the following week.
2) Acquirer must check the Fumigation and Maintenance Planner available on the GrainFlow website under the buyers section. This is a schedule outlining when the site is unavailable for outturn.
3) After checking site availability, acquirer contacts GrainFlow logistics coordinator to determine grain availability at required site the week of intended outturn.
4) Logistics coordinator confirms availability.
5) Acquirer emails through order form detailing the below information by COB Thursday prior to week of intended outturn
- Acquirer Name
- Outturn Destination
- Week Commencing
- Site
- Acquirer Order number
- Grade & vintage of required grain
- Carrier/Registration details
- Agreed Outturn days
6) Movement order is physically transacted through truck loading at site
7) Acquirers can access movement details through the acquirer portal to view progress at any time. Acquirer will also receive an email when the movement is completed
8) Road Outturn invoice is sent to acquirer at the end of the month as per price book.
Outturn Defect
If outturned commodity fails to meet the applicable receival standards, an acquirer needs to notify GrainFlow of any failure to comply by filling out GrainFlow’s standard Product Failure Report found here and returning to the relevant Logistics Coordinator.